Contracts & Service Level Agreement Fundamentals for Non-Legal Professionals
Updated: Aug 22
For a #contract to be legally enforceable, it must meet specific requirements, such as having a legal agreement involving parties who have the capacity to enter into a contract, an offer, consideration, intention, certainty, and acceptance.
These terms may be challenging to understand for individuals without a legal background. This three-day course aims to provide a comprehensive overview of the basics of #businesscontracts, focusing on the importance of #servicelevelagreements (SLAs) in reducing risk and improving customer satisfaction.
Participating in this course will acquire vital skills and foundational knowledge regarding #contractual principles and interpretation, enabling them to apply these principles and improve their understanding of service-level agreements.