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Contracts & Service Level Agreement Fundamentals for Non-Legal Professionals

Updated: Aug 23, 2023


Contracts & Service Level Agreement Fundamentals for Non-Legal Professionals

For a #contract to be legally enforceable, it must meet specific requirements, such as having a legal agreement involving parties who have the capacity to enter into a contract, an offer, consideration, intention, certainty, and acceptance.

These terms may be challenging to understand for individuals without a legal background. This three-day course aims to provide a comprehensive overview of the basics of #businesscontracts, focusing on the importance of #servicelevelagreements (SLAs) in reducing risk and improving customer satisfaction.
Participating in this course will acquire vital skills and foundational knowledge regarding #contractual principles and interpretation, enabling them to apply these principles and improve their understanding of service-level agreements.


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